Appointment scheduling issues with Med Solutions
Complaint Details
I'm writing about a serious concern regarding my prescription from Med Solutions's pharmacy. On May 16, 2025, I received medical device with instructions that was damaged upon delivery. When I contacted the pharmacy to verify this was correct, Cordell W. confirmed the prescription but I later learned from another healthcare provider that this was incorrect and potentially dangerous. I am requesting that Med Solutions fix the security vulnerability as soon as possible.
Comments (2)
Vita Wiza
May 09, 2025 05:23I appreciate ComplaintNest's assistance with this matter. Since filing this complaint, Med Solutions has been much more responsive, though we still haven't reached a satisfactory resolution regarding their installation service.
Eunice Watsica
May 26, 2025 05:56ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Med Solutions of this issue through multiple channels. They have acknowledged receipt of this complaint on May 18, 2025 and have assigned it reference number REF-F3A4FF48 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Complaint Timeline
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Status Update
Status updateStatus changed to "Under Review"
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