Rude treatment by EssentialHealing staff
Complaint Details
I received treatment at EssentialHealing's Quincyville, West Virginia facility on March 17, 2025. I was billed $923.18 for services that my insurance should have covered. When I contacted the billing department, Ruthie H. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I hope EssentialHealing will address this issue by cancel my account without penalty.
Comments (2)
Hank Feest
May 06, 2025 05:48An update to my situation: I've now spoken with three different representatives from EssentialHealing, and each has given me conflicting information about how to resolve the issue with my tablet. This is extremely frustrating.
Margarita Kuhn
May 16, 2025 05:21ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding EssentialHealing's tablet and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at EssentialHealing and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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