Rude treatment by Care Diagnostic Team staff

I received treatment at Care Diagnostic Team's New Jasperside, Oklahoma facility on January 14, 2025. I was billed $198.4 for services that my insurance should have covered. When I contacted the billing department, Phoebe B. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I expect Care Diagnostic Team to take responsibility and waive the cancellation fees.

I received treatment at Care Diagnostic Team's New Jasperside, Oklahoma facility on January 14, 2025. I was billed $198.4 for services that my insurance should have covered. When I contacted the billing department, Phoebe B. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I expect Care Diagnostic Team to take responsibility and waive the cancellation fees.