Misdiagnosis complaint against MedMedical
Complaint Details
I received treatment at MedMedical's Franeckitown, Montana facility on March 16, 2025. I was billed $66.51 for services that my insurance should have covered. When I contacted the billing department, Monique D. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I expect MedMedical to take responsibility and provide a full refund.
Comments (2)
Christop Leffler
May 11, 2025 05:53After my initial complaint, MedMedical contacted me to troubleshoot the router. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Jedidiah Becker
May 12, 2025 05:13Dear customer, On behalf of MedMedical, I would like to personally apologize for the inconvenience you've experienced with our maintenance contract. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate free additional service to address this situation. Additionally, we have documented this case (Reference: REF-398410EC) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Avery Clark Brand Representative MedMedical
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Status updateStatus changed to "Resolved"
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