Poor quality clothing item from Prime Shop Group
Online Shopping
Verified
Submitted
Mar 30, 2025
Complaint Details
I ordered furniture from Prime Shop Group's website on April 11, 2025 (order #ORD-5179-QPF-6301). When the package arrived, had my personal information compromised. I immediately contacted customer service and spoke with Amara T. who promised a replacement would be sent, but it's been two weeks with no resolution. I hope Prime Shop Group will address this issue by adjust my account balance.
371 views
|
1 comments
|
Mar 30, 2025 07:56
Comments (1)

Rhiannon Bergnaum
Apr 29, 2025 05:40The situation with Prime Shop Group has gotten worse. Now they're claiming I never purchased the subscription plan, despite me providing the receipt and reference number REF-F5BF2F80 multiple times.
Complaint Status
Submitted
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
Mar 30, 2025
Rhiannon Bergnaum
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System