Account problems with Superior Services LLC
Complaint Details
I purchased a warranty package from Superior Services LLC on April 6, 2025. Shortly after using it, I experienced found unauthorized charges. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Eden K. who promised to escalate my case, but I've heard nothing since. I would like Superior Services LLC to make their terms and conditions clearer.
Comments (2)
Odessa Johnson
May 07, 2025 05:53I want to acknowledge that Superior Services LLC has attempted to resolve this issue. However, the solution they're offering (a $136.61 store credit) isn't adequate considering I paid $136.61 for a blender that never worked properly.
Bernard Arnaud
May 25, 2025 06:01ComplaintNest Administrator Note: We have reviewed this complaint against Superior Services LLC and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the cookware set. ComplaintNest Support Team
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Status updateStatus changed to "Resolved"