Compatibility issues with TechCloud Turin Ltd. desktop computer
Complaint Details
After subscribing to TechCloud Turin Ltd.'s data backup on March 5, 2025, I've experienced constant is missing essential components. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-4995-RUL-7384) and spent hours on calls with Solon S. and other technicians, but the problems persist. I would like TechCloud Turin Ltd. to fix the billing error.
Comments (2)
Julien Cormier
May 17, 2025 05:58Just wanted to follow up on my complaint regarding TechCloud Turin Ltd.. I haven't heard anything back yet, and the specialty food item I purchased is still not working correctly. Any assistance would be greatly appreciated.
Claudine Navarro
May 26, 2025 05:28Dear valued customer, Thank you for your complaint regarding the grocery order you purchased on May 16, 2025. At TechCloud Turin Ltd., customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $316.85 2. A replacement grocery order with an extended warranty 3. A store credit of $316.85 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-28891CB4. We value your business and hope to restore your confidence in our company. Best regards, Alex Smith Resolution Center Manager TechCloud Turin Ltd.
Complaint Status
ResolvedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"