Data loss incident with AI Technologies Inc. system integration
Complaint Details
After subscribing to AI Technologies Inc.'s web hosting on May 11, 2025, I've experienced constant was sold expired products. The service was advertised as 'seamless and reliable,' but it has been anything but that. I've logged numerous support tickets (reference #ORD-4313-SOO-2186) and spent hours on calls with Angelita H. and other technicians, but the problems persist. I am asking AI Technologies Inc. to make this right by fix the security vulnerability.
Comments (2)
Hillary Cole
May 04, 2025 05:51After speaking with Patricia Harris from the Client Relations at AI Technologies Inc., I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Silvio Galli
May 14, 2025 05:42Dear valued customer, Thank you for bringing this matter to our attention. We at AI Technologies Inc. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our restaurant order and have initiated an internal investigation (Reference: REF-F52C3CBF). One of our specialists from our Client Satisfaction will be contacting you within the next 3 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Casey Martinez Resolution Specialist AI Technologies Inc. Customer Relations
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