Subscription billing issues with AI Technologies Inc. cybersecurity
Complaint Details
I'm writing to report serious security concerns with AI Technologies Inc.'s laptop. After the update on March 22, 2025, I discovered discovered data privacy issues that potentially exposes sensitive data. I immediately reported this to your security team and spoke with Lera S., but have received no acknowledgment of the problem or timeline for a fix. I am asking AI Technologies Inc. to make this right by expedite the delivery of my order.
Comments (2)
Noe Larkin
May 21, 2025 05:34I'm adding this comment to provide additional information. The catering service from AI Technologies Inc. not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.
Silvio Galli
May 26, 2025 05:56Dear valued customer, Thank you for bringing this matter to our attention. We at AI Technologies Inc. take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our specialty food item and have initiated an internal investigation (Reference: REF-4CEA2358). One of our specialists from our Resolution Center will be contacting you within the next 11 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Robert Davis Customer Satisfaction Coordinator AI Technologies Inc. Customer Relations
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Status updateStatus changed to "Resolved"