Delayed delivery from Advance Training Harbin

I'm updating my complaint because Advance Training Harbin finally contacted me today. They've offered to replace the athletic shoes, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Dear valued customer, Thank you for bringing this matter to our attention. We at Advance Training Harbin take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our t-shirt and have initiated an internal investigation (Reference: REF-7BEADAC5). One of our specialists from our Customer Service will be contacting you within the next 10 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Robert Anderson Senior Support Specialist Advance Training Harbin Customer Relations