Disappointed with Abode of Royal membership program
Complaint Details
I'm writing to complain about the return policy I received from Abode of Royal. After paying $210.14 for product, I found that it was sold expired products. I've tried resolving this with your customer service team multiple times, including speaking with Hattie J., but have not received a satisfactory resolution. I am requesting that Abode of Royal ensure this doesn't happen to other customers as soon as possible.
Comments (2)
Elvie Kshlerin
May 14, 2025 06:01The situation with Abode of Royal has gotten worse. Now they're claiming I never purchased the delivery service, despite me providing the receipt and reference number REF-28B805F5 multiple times.
Gabriela Pietsch
May 25, 2025 05:18ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified Abode of Royal of this issue through multiple channels. They have acknowledged receipt of this complaint on May 6, 2025 and have assigned it reference number REF-28B805F5 in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team
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Status updateStatus changed to "Under Review"