Appointment scheduling issues with Remedy Institute Holdings

Complaint Details

I received treatment at Remedy Institute Holdings's Eldontown, Virginia facility on March 13, 2025. I was billed $634.63 for services that my insurance should have covered. When I contacted the billing department, Hollie M. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I am asking Remedy Institute Holdings to make this right by train their staff to be more professional.