Solicitor & Offices refused to address received incorrect information

I'm writing to complain about the warranty service I received from Solicitor & Offices. After paying $317.9 for package, I found that it was billed multiple times. I've tried resolving this with your customer service team multiple times, including speaking with Freda S., but have not received a satisfactory resolution. I expect Solicitor & Offices to take responsibility and provide the promised service.

I'm writing to complain about the warranty service I received from Solicitor & Offices. After paying $317.9 for package, I found that it was billed multiple times. I've tried resolving this with your customer service team multiple times, including speaking with Freda S., but have not received a satisfactory resolution. I expect Solicitor & Offices to take responsibility and provide the promised service.