Misleading advertising by Representation Group of Fair
Complaint Details
I purchased a system from Representation Group of Fair on March 10, 2025. Shortly after using it, I experienced received conflicting information from representatives. I contacted their customer service on multiple occasions, but they have not resolved the issue. I spoke with Dillon R. who promised to escalate my case, but I've heard nothing since. I am asking Representation Group of Fair to make this right by stop their deceptive business practices.
Comments (2)
Antonette Gleichner
May 02, 2025 05:36I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about Representation Group of Fair. Can someone please provide an update?
Jedidiah Becker
May 14, 2025 05:55Dear valued customer, Thank you for bringing this matter to our attention. We at Representation Group of Fair take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our grocery order and have initiated an internal investigation (Reference: REF-3499738F). One of our specialists from our Resolution Center will be contacting you within the next 14 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Elizabeth Thompson Resolution Specialist Representation Group of Fair Customer Relations
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