Insurance claim denied by The Med Living Group Delhi

Hospitals Verified Contacted Company Jan 04, 2025
The Med Living Group Delhi | Philippines | Rey Torp

Complaint Details

I'm writing about a serious concern regarding my prescription from The Med Living Group Delhi's pharmacy. On May 5, 2025, I received mobility aid with instructions that received the wrong item. When I contacted the pharmacy to verify this was correct, Garnett K. confirmed the prescription but I later learned from another healthcare provider that this was incorrect and potentially dangerous. I am requesting that The Med Living Group Delhi replace the defective product as soon as possible.

792 views | 2 comments | Jan 04, 2025 06:48

Comments (2)

Rey Torp

Rey Torp

May 18, 2025 05:44

I wanted to update this complaint to mention that a representative from The Med Living Group Delhi called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.

Admin User (Original)

Admin User (Original)

May 23, 2025 05:40

ComplaintNest Administrator Notice: This complaint has been verified and documented in our system. We have notified The Med Living Group Delhi of this issue through multiple channels. They have acknowledged receipt of this complaint on May 2, 2025 and have assigned it reference number REF-37CA649D in their internal system. We recommend continuing to work directly with the company while we monitor the situation. Please update this complaint if you do not receive a satisfactory response within 10 business days. ComplaintNest Resolution Team

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3 Events

Complaint Submitted

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Complaint submitted

Jan 04, 2025 Rey Torp

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Complaint verified

May 26, 2025 System

Status Update

Status update

Status changed to "Contacted Company"

May 26, 2025 System