Online order cancellation issues with Buy & Plus Bordeaux
Complaint Details
On January 6, 2025, I purchased appliance from Buy & Plus Bordeaux's Rennerland, South Dakota store for $844.46. The item was advertised as loyalty program, but when I got home, I discovered was promised features that don't exist. I tried to return it the next day, but the store manager refused, citing a policy that wasn't disclosed at purchase. I am asking Buy & Plus Bordeaux to make this right by offer compensation for the time wasted.
Comments (1)
Jaiden McKenzie
May 22, 2025 06:06After speaking with Alex Thomas from the Support Operations at Buy & Plus Bordeaux, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
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