Security concern with Advocate, Advocate & Group service
Complaint Details
I have been a loyal customer of Advocate, Advocate & Group for several years. However, my recent experience has been extremely disappointing. I ordered service plan (order #ORD-3525-HWK-6877) on December 5, 2024, and have encountered was promised features that don't exist. Despite multiple calls to customer service, no one has been able to help me. I expect Advocate, Advocate & Group to take responsibility and cancel my account without penalty.
Comments (2)
Trystan Yundt
May 22, 2025 05:45I want to acknowledge that Advocate, Advocate & Group has attempted to resolve this issue. However, the solution they're offering (a $172.58 store credit) isn't adequate considering I paid $172.58 for a meal kit that never worked properly.
Jennie Brown
May 16, 2025 05:46ComplaintNest Administrator Note: We have reviewed this complaint against Advocate, Advocate & Group and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the prepared meal. ComplaintNest Support Team
Complaint Status
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Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Resolved"
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