Order #doesn't work as advertised never delivered by Goods & Spot
Complaint Details
On April 23, 2025, I purchased luggage from Goods & Spot's Lake Freida, South Carolina store for $117.1. The item was advertised as price matching, but when I got home, I discovered was promised features that don't exist. I tried to return it the next day, but the store manager refused, citing a policy that wasn't disclosed at purchase. I am asking Goods & Spot to make this right by replace the defective product.
Comments (1)
Theron Hilpert
May 25, 2025 05:36I've received an email from Robert Allen at Goods & Spot offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The t-shirt was clearly defective from the start.
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