Inadequate follow-up care from Remedy Center
Complaint Details
I received treatment at Remedy Center's Christstad, Delaware facility on December 19, 2024. I was billed $209.39 for services that my insurance should have covered. When I contacted the billing department, Helga S. was unable to explain the charges or help resolve the discrepancy. I've made multiple attempts to resolve this issue but continue to receive collection notices. I am asking Remedy Center to make this right by implement better quality control.
Comments (2)
Keon West
May 26, 2025 05:12Thank you for your response, but I'm still not satisfied with the resolution offered. The $329.10 refund only covers part of what I paid for the premium account, and I've had to spend additional money to fix the issues caused.
Jedidiah Becker
May 26, 2025 05:13ComplaintNest Administrator Note: We have reviewed this complaint against Remedy Center and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the camera. ComplaintNest Support Team
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