GlobalMinds University provided defective accessory
Complaint Details
I want to report a serious concern with GlobalMinds University's service plan that I purchased on December 4, 2024 from your Walkerstad, Missouri store. The product has doesn't work as advertised despite being advertised as high quality. I've contacted customer service three times and spoken to Yesenia H., but my issue remains unresolved. I expect GlobalMinds University to take responsibility and resolve the technical issues.
Comments (2)
Rossie Champlin
Apr 28, 2025 06:05An update to my situation: I've now spoken with three different representatives from GlobalMinds University, and each has given me conflicting information about how to resolve the issue with my organic produce box. This is extremely frustrating.
Eunice Watsica
May 20, 2025 06:08ComplaintNest Administrator Intervention: Due to the serious nature of your complaint regarding GlobalMinds University's meal kit and the safety concerns you've raised, we have expedited this case in our system. We have directly contacted senior management at GlobalMinds University and have received assurance that this matter will be investigated promptly. Additionally, we have notified the appropriate consumer protection authorities as this appears to be part of a pattern of similar complaints. Please stand by for updates as we work to ensure this situation is properly addressed. ComplaintNest Consumer Protection Team
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