Account problems with SweetTreats Bakery

It's now been 6 days since my initial complaint, and SweetTreats Bakery still hasn't addressed the core issue. I've received generic responses that don't actually solve my problem with their subscription plan.

Dear customer, On behalf of SweetTreats Bakery, I would like to personally apologize for the inconvenience you've experienced with our professional setup. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate priority repair to address this situation. Additionally, we have documented this case (Reference: REF-42CBF473) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Riley Clark Customer Satisfaction Coordinator SweetTreats Bakery

ComplaintNest Administrator Alert: We have noticed that SweetTreats Bakery has not yet responded to your complaint about their customization service. We have sent a formal escalation notice to their corporate office and have initiated our second-level notification process. Please be assured that we are actively monitoring this situation and will take additional steps if necessary to ensure your complaint receives proper attention. ComplaintNest Advocacy Team