Disappointed with RetireWell Pension membership program
Complaint Details
I have been a loyal customer of RetireWell Pension for several years. However, my recent experience has been extremely disappointing. I ordered device (order #ORD-9565-ZKV-1882) on November 26, 2024, and have encountered was promised features that don't exist. Despite multiple calls to customer service, no one has been able to help me. I am asking RetireWell Pension to make this right by honor the warranty.
Comments (2)
Elmore Dare
May 01, 2025 05:46After my initial complaint, RetireWell Pension contacted me to troubleshoot the blender. We tried several solutions over the phone, but none fixed the issue. I'm still waiting for a replacement or refund.
Daniel Menard
May 13, 2025 05:13Dear valued customer, Thank you for bringing this matter to our attention. We at RetireWell Pension take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our air purifier and have initiated an internal investigation (Reference: REF-0CC6EE01). One of our specialists from our Executive Customer Care will be contacting you within the next 5 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Quinn Garcia Client Experience Manager RetireWell Pension Customer Relations
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