RetireWell Pension refused to address issue
Complaint Details
I want to report a serious concern with RetireWell Pension's subscription that I purchased on November 21, 1972 from your Mooretown, Pennsylvania store. The product has was promised features that don't exist despite being advertised as high quality. I've contacted customer service three times and spoken to Coleman M., but my issue remains unresolved.
Comments (2)
Janessa Prohaska
Apr 26, 2025 05:26I'm still waiting for a resolution on this issue. It's been over a week since I filed this complaint about RetireWell Pension. Can someone please provide an update?
Clement Doyle
May 13, 2025 05:31Dear valued customer, Thank you for your complaint regarding the t-shirt you purchased on April 17, 2025. At RetireWell Pension, customer satisfaction is our top priority, and we take all feedback seriously. We have thoroughly investigated your case and have identified the source of the issue you experienced. We would like to offer you the following resolution options: 1. A full refund of $21.55 2. A replacement t-shirt with an extended warranty 3. A store credit of $21.55 plus 20% for your inconvenience Please let us know which option would best satisfy your concerns by responding to this message or calling our dedicated customer resolution line at 1-800-555-1234, reference number REF-B86B2DBD. We value your business and hope to restore your confidence in our company. Best regards, Rowan Moore Product Support Manager RetireWell Pension
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