Misleading advertising by BroadBand Express
Complaint Details
I'm writing to complain about the maintenance plan I received from BroadBand Express. After paying $196.1 for system, I found that it discovered hidden fees. I've tried resolving this with your customer service team multiple times, including speaking with Elisha G., but have not received a satisfactory resolution. I would like BroadBand Express to correct my personal information.
Comments (1)

Mark Mosciski
May 02, 2025 05:13I wanted to update this complaint to mention that a representative from BroadBand Express called me yesterday, but we were disconnected before resolving the issue. I've tried calling back multiple times with no success.
Complaint Status
VerifiedAI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
3 EventsComplaint Submitted
SubmittedComplaint submitted
AI Verification
Ai verifiedComplaint verified
Status Update
Status updateStatus changed to "Verified"