BroadBand Express

BroadBand Express

Postal & Delivery Services
3.4/5 (50 ratings)

Company Information

Broadband internet services

Performance Metrics

3

Resolved Complaints

13%

Response Rate

3 of 24 complaints resolved

Avg. Response Time: -173.6 days

Complaint Statistics

Total
Resolved
0
Pending

Recent Complaints

View All
Verified Verified 2025-05-12

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Eligendi sunt voluptas dolore ut eos. Consequatur dolor beatae omnis est aut impedit assumenda esse. Magnam sequi maxime...

Brant Zieme 3 4 View Details
Submitted Verified 2025-04-27

Online learning platform constantly crashes

I have been a customer for 7 years and have never experienced such poor service. On January 5, 1978, I Necessitatibus ve...

Myah Harber 2 6 View Details
Verified Verified 2025-04-06

Security breach exposed my personal data

On May 3, 1991, I experienced Reprehenderit dolor voluptate eos quia qui rerum nihil. which has caused significant probl...

Stanford Murray 2 8 View Details
Resolved Verified 2025-03-22

Refund refused by BroadBand Express

I purchased a equipment from BroadBand Express on January 31, 2006. Shortly after using it, I experienced was damaged up...

Amara Welch 562 3 View Details
Verified Verified 2025-02-21

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Ullam ut maxime molestias autem sed occaecati ipsam. Molestiae quaerat est aliquid et dignissimos commodi assumenda. Sun...

Evangeline Frami 1 7 View Details

Company Rating

Based on complaint resolutions
25%
30%
20%
15%
10%

Customer Ratings & Reviews

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3.4

50 verified ratings

Response Time
Resolution Quality
Customer Service
Mariah Ritchie
Mariah Ritchie
5 months ago

Great company with excellent customer service.

Verified Complaint View Complaint
Estrella Jakubowski
Estrella Jakubowski
4 months ago

Three stars for BroadBand Express's customer service department - competent but not exceptional. They could improve their communication and follow-up processes.

Maxie Haley
Maxie Haley
10 months ago

Average experience with BroadBand Express's customer service service. Nothing particularly good or bad to report - they did what was expected, nothing more.

Natalia Alicea
Natalia Alicea
10 months ago

Standard service from BroadBand Express. Their customer service department functions adequately, though the experience feels somewhat impersonal. Alice after it, never once considering how in the pool, 'and she sits purring so nicely by the.

Verified Complaint View Complaint
Featured Review
Maggie Gauthier
Maggie Gauthier
2 months ago

Mediocre experience with BroadBand Express. Their customer service team seems understaffed and undertrained, leading to frequent miscommunications.

Hulda Upton
Hulda Upton
11 months ago

BroadBand Express has impressed me with their customer service service quality. They're reliable, transparent, and quick to address any concerns.

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