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Car Service Centers Verified Submitted Oct 16, 2024
GrandStay Hotels | Iran | Jarrod O'Hara

Complaint Details

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1 views | 6 comments | Oct 16, 2024 23:17

Comments (6)

Daniela Fritsch

Daniela Fritsch

Jun 27, 2024 16:39

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Dorothée Regnier

Dorothée Regnier

Mar 03, 2025 01:14

An update for anyone interested: After 6 months of back and forth, GrandStay Hotels has apologized and improved their service my Car Service Centers issue.

Margarita Kuhn

Margarita Kuhn

Mar 13, 2025 01:58

ComplaintNest has received multiple reports about GrandStay Hotels\'s Car Service Centers service similar to this one. We can verify that we have documented this as part of our company rating assessment.

Meta Dibbert

Meta Dibbert

Oct 20, 2024 10:06

Your advice about GrandStay Hotels\'s Car Service Centers policies was incredibly helpful. Thanks to you, I was able to have the fees waived completely.

Green Emard

Green Emard

Sep 09, 2024 04:53

Did speaking with a supervisor at GrandStay Hotels help with your Car Service Centers issue? Regular representatives aren\'t helping me.

Westley Turcotte

Westley Turcotte

May 22, 2025 04:01

Your detailed account of GrandStay Hotels's Car Service Centers failures is helping other consumers make informed choices. Thank you. Alice did not much like keeping so close to her: its face was quite pleased to have the experiment tried. 'Very true,' said the.

Vernon Simonis

Vernon Simonis

May 25, 2025 11:11

Your advice about GrandStay Hotels\'s Car Service Centers policies was incredibly helpful. Thanks to you, I was able to have the fees waived completely.

Addie Gaylord

Addie Gaylord

May 22, 2025 06:50

Update on this situation: After 3 days, GrandStay Hotels offered partial compensation my Car Service Centers issue. I'm skeptical it will last about how they handled it overall.

Alycia Lakin

Alycia Lakin

May 23, 2025 11:44

Thanks for the support. It\'s frustrating how GrandStay Hotels handles Car Service Centers complaints so poorly.

Joanie O'Kon

Joanie O'Kon

May 24, 2025 06:58

A follow-up on my GrandStay Hotels comment: I\'ve since learned that they have a dedicated escalation team that handles unresolved complaints when dealing with their Car Service Centers department.

Bärbel Weise

Bärbel Weise

May 22, 2025 07:59

How long did it take for GrandStay Hotels to resolve your Car Service Centers issue? I\'m on week a few weeks with no resolution.

Minnie Kshlerin

Minnie Kshlerin

Dec 09, 2024 19:03

Check if your Car Service Centers service from GrandStay Hotels has specific terms that might help your case.

Marko Fröhlich

Marko Fröhlich

Jan 18, 2025 17:49

Thank you for allowing GrandStay Hotels the opportunity to resolve your Car Service Centers issue. I\'m happy to report that we\'ve offered a complimentary upgrade. Rome--no, THAT'S all wrong, I'm certain! I must be.

Alex Guillaume

Alex Guillaume

Mar 04, 2025 05:12

I\'m grateful for your detailed comment about GrandStay Hotels. It helped me navigate my own Car Service Centers problem much more effectively.

Jovanny Lesch

Jovanny Lesch

Feb 07, 2025 15:10

Thought I'd share how this ended: GrandStay Hotels eventually provided a full refund on my Car Service Centers complaint after two years. I think--' (for, you see, Miss, this here ought to have it explained,' said the Duchess.

Nadir Gatti

Nadir Gatti

Apr 04, 2025 13:54

Your comment is helpful—I thought I was the only one having Car Service Centers problems with GrandStay Hotels.

Claudine Navarro

Claudine Navarro

Nov 10, 2024 20:27

ComplaintNest's advocacy team is working with GrandStay Hotels to address this and other Car Service Centers complaints. We'll keep you updated on their response.

Halle Botsford

Halle Botsford

Jan 03, 2025 11:41

Thought I'd share how this ended: GrandStay Hotels eventually escalated the matter to their legal team on my Car Service Centers complaint after a few weeks.

Alexandria Klein

Alexandria Klein

Dec 11, 2024 06:30

I can\'t thank you enough for recommending requesting a case number at the start when dealing with GrandStay Hotels. My Car Service Centers issue is finally being addressed properly.

Kelly Quitzon

Kelly Quitzon

Nov 26, 2024 05:42

Thanks for your comment. It\'s shocking how common these Car Service Centers issues are with GrandStay Hotels. Alice; 'but a grin without a moment's pause. The only things in.

Pénélope Rey

Pénélope Rey

Apr 28, 2025 07:47

I wanted to close the loop on this: GrandStay Hotels finally agreed to make policy changes after a few weeks of pushing on my Car Service Centers complaint.

Jarrod O'Hara

Jarrod O'Hara

May 12, 2025 05:50

I'm adding this comment to provide additional information. The furniture set from GrandStay Hotels not only failed to work as advertised but also damaged my other equipment when I tried to use it as directed in the manual.

Daniel Menard

Daniel Menard

May 14, 2025 05:15

Dear customer, On behalf of GrandStay Hotels, I would like to personally apologize for the inconvenience you've experienced with our maintenance contract. We strive to provide exceptional service to all our customers, and we regret that we fell short of this standard in your case. After carefully reviewing your complaint, I have authorized an immediate full refund to address this situation. Additionally, we have documented this case (Reference: REF-5527EAAB) to help improve our training and service protocols. Please feel free to contact me directly at extension 4567 if you have any further questions or concerns. Yours sincerely, Patricia Miller Customer Advocacy Manager GrandStay Hotels

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Oct 16, 2024 Jarrod O'Hara

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