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Car Rental Verified Under Review Aug 28, 2024
ExploreTours Travel | San Marino | April Smith

Complaint Details

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1 views | 4 comments | Aug 28, 2024 02:33

Comments (4)

Wilma Price

Wilma Price

Jul 17, 2024 20:55

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Brionna Bailey

Brionna Bailey

Sep 22, 2024 08:53

After posting my comment about ExploreTours Travel, I found out that their Car Rental department actually their social media team has more authority to resolve issues than their phone support. This might be useful information.

Omar Martinelli

Omar Martinelli

Jan 26, 2025 09:16

I\'m grateful for your detailed comment about ExploreTours Travel. It helped me navigate my own Car Rental problem much more effectively.

Lucas Fernandes

Lucas Fernandes

May 18, 2025 08:55

Final update on my ExploreTours Travel experience: They ultimately escalated the matter to their legal team my Car Rental complaint after 6 months. I'm impressed with the turnaround with the resolution.

Wendell Parker

Wendell Parker

Oct 17, 2024 21:32

An update for anyone interested: After 6 months of back and forth, ExploreTours Travel has replaced the defective product my Car Rental issue.

Jonathan Lowe

Jonathan Lowe

Mar 16, 2025 06:58

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Yessenia Turner

Yessenia Turner

Apr 06, 2025 15:57

Thank you so much for your advice about dealing with ExploreTours Travel\'s Car Rental department. I tried asking for the representative's employee ID and it actually worked!

Edwin Weber

Edwin Weber

May 19, 2025 14:25

Something I didn\'t mention in my original comment about ExploreTours Travel: they're required by law to respond to certified mail complaints within 30 days. This is important for Car Rental issues specifically.

Samira Cattaneo

Samira Cattaneo

May 03, 2025 13:30

I\'ve actually found ExploreTours Travel\'s Car Rental service to be better than most competitors. Perhaps your experience was an unfortunate exception? Alice: '--where's the Duchess?' 'Hush! Hush!'.

Elva Gorczany

Elva Gorczany

May 06, 2025 08:36

I\'m surprised to hear about your troubles with ExploreTours Travel. I\'ve used their Car Rental services for a year with no problems. Maybe it depends on location?

April Smith

April Smith

Apr 30, 2025 05:39

Just wanted to follow up on my complaint regarding ExploreTours Travel. I haven't heard anything back yet, and the tablet I purchased is still not working correctly. Any assistance would be greatly appreciated.

Brenna Hilpert

Brenna Hilpert

May 23, 2025 05:56

ComplaintNest Administrator Note: We have reviewed this complaint against ExploreTours Travel and have verified that it meets our platform standards. We have reached out to the company on your behalf and will continue to monitor this case. Please note that we have escalated this to our priority queue due to the nature of the issue with the laptop. ComplaintNest Support Team

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Aug 28, 2024 April Smith

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