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Travel & Vacations Verified Submitted May 14, 2025
ThemePark Adventures | France | Ines Howe

Complaint Details

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3 views | 4 comments | May 14, 2025 15:27

Comments (4)

Kenton Nitzsche

Kenton Nitzsche

Jun 20, 2024 13:05

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Thérèse Louis

Thérèse Louis

Jun 23, 2024 07:40

Thank you for sharing your experience with ThemePark Adventures. It helps to know I\'m not the only one dealing with these Travel & Vacations issues. For some minutes it seemed quite natural to.

Kenneth Jaskolski

Kenneth Jaskolski

Feb 06, 2025 10:23

I\'ve done more research on ThemePark Adventures\'s Travel & Vacations practices since posting and found that their weekend support team has different guidelines and can often be more helpful. Worth knowing if you\'re dealing with them.

Aimée Launay

Aimée Launay

May 17, 2025 06:21

Have you tried reaching out to ThemePark Adventures through their customer retention line? I\'m wondering if that\'s more effective for Travel & Vacations issues.

Gia Larson

Gia Larson

Nov 27, 2024 15:35

Not defending ThemePark Adventures, but my Travel & Vacations issue was resolved quickly when I requesting to speak with the compliance department. Have you tried that approach?

Gabriel Boyer

Gabriel Boyer

Dec 28, 2024 15:52

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Martín Cornejo

Martín Cornejo

Mar 31, 2025 06:13

Thank you for validating my experience with ThemePark Adventures. These Travel & Vacations issues seem widespread. I must have been changed for Mabel!.

Gerta Simon

Gerta Simon

Mar 03, 2025 20:49

ComplaintNest has documented this and similar Travel & Vacations complaints against ThemePark Adventures. Our investigation shows that the issue appears to violate specific consumer protection regulations.

Patricia Moen

Patricia Moen

May 03, 2025 17:09

Did speaking with a supervisor at ThemePark Adventures help with your Travel & Vacations issue? Regular representatives aren\'t helping me.

Greg Farrell

Greg Farrell

May 24, 2025 03:35

I value your perspective on ThemePark Adventures\'s Travel & Vacations department. Makes me feel less alone in this. No, it'll never do to come.

Ines Howe

Ines Howe

May 11, 2025 05:33

I'm updating my complaint because ThemePark Adventures finally contacted me today. They've offered to replace the dress shirt, but I've requested a refund instead since I've already purchased a replacement elsewhere.

Margarita Kuhn

Margarita Kuhn

May 13, 2025 05:31

Dear customer, I am reaching out regarding your recent complaint about our premium account. First and foremost, I want to extend my sincere apologies for the frustration this situation has caused you. As the Customer Service Director at ThemePark Adventures, I have personally reviewed your case and have spoken with the team members involved. There appears to have been a miscommunication regarding our service guarantees, and I take full responsibility for this oversight. I have taken the following immediate actions: 1. Processed a refund of $305.46 to your original payment method 2. Added a $305.46 service credit to your account for future use 3. Implemented additional training for our staff based on your feedback Your case has been assigned reference number REF-8EDE06EC for any future correspondence. Please allow 3-5 business days for the refund to appear in your account. Thank you for giving us the opportunity to address this matter. Your feedback helps us improve. Sincerely, Patricia Harris Customer Service Director ThemePark Adventures

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May 14, 2025 Ines Howe

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