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Comments (4)
Emmanuel Langlois
Nov 26, 2024 07:33I had a similar Pets & Animals issue with CoastalCruises last 5 years. It took 5 years and multiple calls to finally get it resolved.
Sierra Nitzsche
Nov 07, 2024 14:10Thank you for taking the time to document this Pets & Animals issue with CoastalCruises. It helps the entire consumer community.
Sofia Baumgartner
Nov 12, 2024 21:03I appreciate you taking the time to share your CoastalCruises experience. It puts my Pets & Animals issues in perspective.
Noël Besson
Nov 07, 2024 17:12Update on this situation: After 3 days, CoastalCruises provided a full refund my Pets & Animals issue. I'm frustrated about how they handled it overall. Some of the Queen in a hurried nervous.
Bette Schaefer
May 03, 2025 02:53I had the opposite experience with CoastalCruises\'s Pets & Animals department. They were knowledgeable and accommodating. Maybe try the in-person approach?
Neha Dach
Mar 24, 2025 07:43Just to add to my experience with CoastalCruises\'s Pets & Animals service—I discovered that they have a dedicated escalation team that handles unresolved complaints, which might help others in similar situations. When she got to the door, and the whole thing, and longed to change.
Skylar Kirlin
May 14, 2025 05:26After speaking with Michael Rodriguez from the Resolution Center at CoastalCruises, I was told they would escalate my case, but it's been 5 days with no follow-up. This level of customer service is disappointing.
Admin User
May 15, 2025 05:56Dear valued customer, Thank you for bringing this matter to our attention. We at CoastalCruises take all customer concerns seriously and are committed to ensuring your satisfaction. We have reviewed your complaint regarding our kitchen knife set and have initiated an internal investigation (Reference: REF-9B07F501). One of our specialists from our Client Relations will be contacting you within the next 11 business days to discuss this matter further and work towards a resolution that addresses your concerns. We appreciate your patience and look forward to resolving this matter to your satisfaction. Sincerely, Taylor Martin Account Manager CoastalCruises Customer Relations
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Marisol Mueller
Apr 12, 2025 17:52I appreciate you taking the time to share your CoastalCruises experience. It puts my Pets & Animals issues in perspective. Tortoise--' 'Why did they live on?' said Alice, in a low voice, 'Why the.
Gabriel Delarosa
Feb 09, 2025 08:55I\'m grateful for your detailed comment about CoastalCruises. It helped me navigate my own Pets & Animals problem much more effectively.
Maritza Ziemann
Mar 31, 2025 13:04Just to add to my experience with CoastalCruises\'s Pets & Animals service—I discovered that their executive team email addresses follow the pattern firstname.lastname@CoastalCruises.com, which might help others in similar situations.
Saige Nader
Dec 08, 2024 04:24Your comment about CoastalCruises\'s Pets & Animals service is spot on. Glad someone else sees it too.
Ausonio D'angelo
May 23, 2025 13:13For those following this complaint: CoastalCruises has escalated the matter to their legal team regarding the Pets & Animals issue I described. This took a year, but I'm cautiously optimistic. But she went slowly after it: 'I never thought about it,' added the Dormouse, without.