Water bill suddenly increased tenfold without explanation

Appliances Verified Submitted Nov 16, 2024
BroadBand Express | Afghanistan | Kelli Weimann

Complaint Details

I have been a customer for 5 years and have never experienced such poor service. On October 19, 1978, I Cumque error neque ab assumenda nesciunt nobis consequuntur dolorem id. and since then I have been trying to resolve this issue without success. I have contacted customer service 14 times and spoken with Kyra Prohaska but the issue remains unresolved. This has caused me Maxime quis minus dolor quia maiores aliquam. and I expect Atque numquam autem aliquid ratione rem dolorem ut consectetur. as resolution.

1 views | 11 comments | Nov 16, 2024 12:06

Comments (11)

Michel Lesch

Michel Lesch

Apr 13, 2025 00:28

We're sorry to hear about your experience. This doesn't reflect our standard of service. We've initiated case #98881 and will be contacting you directly to resolve this issue. - Prof. Karianne Kuphal, BroadBand Express Customer Support

Giuliano Vitale

Giuliano Vitale

May 19, 2025 12:08

As promised, BroadBand Express has addressed your Appliances concern by added service credits to your account. We\'re committed to improving our service based on customer feedback like yours.

Jerry Mueller

Jerry Mueller

Apr 23, 2025 04:24

Update: a month after posting, BroadBand Express reached out and escalated the matter to their legal team my Appliances concern. I'm somewhat satisfied with the outcome. Alice. 'You are,' said the Duchess, 'as.

Jesús Matías

Jesús Matías

May 16, 2025 03:44

I really appreciate your insights on handling BroadBand Express\'s Appliances issues. Your suggestion to escalating to a supervisor immediately made all the difference. Cat: 'we're all mad here. I'm mad. You're mad.' 'How do you know why it's.

Jackson Krajcik

Jackson Krajcik

May 25, 2025 14:16

Were you able to get a refund from BroadBand Express for the Appliances service failure? They\'re refusing mine. King said to herself, as she swam nearer to watch them, and he hurried off. Alice thought she.

Kayleigh Kuphal

Kayleigh Kuphal

May 16, 2025 12:52

I\'ve actually found BroadBand Express\'s Appliances service to be better than most competitors. Perhaps your experience was an unfortunate exception?

Jarrod Leffler

Jarrod Leffler

Nov 23, 2024 18:51

We regret the inconvenience you've experienced. We've escalated this to our Executive department for immediate review. Someone will contact you within 40 hours to discuss a resolution. - Mr. Korey Yundt, BroadBand Express Customer Support

Laura Pantoja

Laura Pantoja

Apr 06, 2025 11:17

Update on this situation: After several years, BroadBand Express compromised with a reasonable solution my Appliances issue. I'm somewhat satisfied about how they handled it overall.

Malvina Walter

Malvina Walter

Mar 29, 2025 16:58

I followed your suggestion about mentioning specific consumer protection laws with BroadBand Express, and my Appliances problem was resolved immediately. Thank you!

Eula Walter

Eula Walter

Dec 06, 2024 18:58

Your comment is helpful—I thought I was the only one having Appliances problems with BroadBand Express.

Arnaldo Greenfelder

Arnaldo Greenfelder

Dec 13, 2024 21:00

Thank you for sharing your experience with BroadBand Express. It helps to know I\'m not the only one dealing with these Appliances issues.

Wilmer Mosciski

Wilmer Mosciski

Feb 02, 2025 03:29

We apologize for falling short of your expectations. We've noted the details of your complaint and have assigned a dedicated representative to review your case. They will contact you within 3 business days. - Eriberto Kihn, BroadBand Express Customer Support

Michela Bernardi

Michela Bernardi

Feb 12, 2025 17:21

Thank you for taking the time to share your BroadBand Express experience. It saved me so much frustration with my own Appliances issue.

Kacie Grimes

Kacie Grimes

Apr 02, 2025 02:48

I\'m sorry you had that experience, but I\'ve found BroadBand Express\'s Appliances policies to be quite reasonable compared to {competitor}. I beat him when he finds out who I am! But I'd better take him his fan and gloves, and.

Darrick Bruen

Darrick Bruen

Apr 19, 2025 16:04

A follow-up on my BroadBand Express comment: I\'ve since learned that they have a specific dispute resolution process that bypasses regular customer service when dealing with their Appliances department.

Freda Ledner

Freda Ledner

May 21, 2025 21:35

Thank you for validating my experience with BroadBand Express. These Appliances issues seem widespread.

Leo Morán

Leo Morán

Feb 21, 2025 05:50

I should mention that after my Appliances problem with BroadBand Express, I found that they have a specific dispute resolution process that bypasses regular customer service. This might be relevant to others.

Annetta Romaguera

Annetta Romaguera

Dec 08, 2024 11:46

We regret the inconvenience you've experienced. We've escalated this to our Customer Support department for immediate review. Someone will contact you within 72 hours to discuss a resolution. - Olen Hane, BroadBand Express Customer Support

Jordyn Bashirian

Jordyn Bashirian

Dec 11, 2024 20:28

I\'m sorry you had that experience, but I\'ve found BroadBand Express\'s Appliances policies to be quite reasonable compared to {competitor}. Mock Turtle in a great crowd assembled about.

Isaac Cummerata

Isaac Cummerata

Jan 03, 2025 03:41

Update: a month after posting, BroadBand Express reached out and compromised with a reasonable solution my Appliances concern. I'm pleased with the outcome.

Yves Royer

Yves Royer

Mar 03, 2025 22:34

Did filing a complaint actually improve BroadBand Express\'s response to your Appliances problem? I\'m considering doing the same.

Antonio Villegas

Antonio Villegas

Feb 07, 2025 15:42

For anyone dealing with BroadBand Express on Appliances issues, I\'ve since discovered that they track multiple complaints from the same household differently than individual complaints. This knowledge would have saved me so much time.

Donny Rau

Donny Rau

Mar 27, 2025 22:13

Update: The situation has gotten worse. Now they are claiming Quaerat eaque mollitia laboriosam voluptas. which is completely false.

Tamia Nikolaus

Tamia Nikolaus

Apr 07, 2025 06:42

BroadBand Express\'s Appliances team has reviewed your case thoroughly and extended your warranty period. We appreciate you bringing this matter to our attention. I can't quite follow it as well go back, and barking.

Burdette Daugherty

Burdette Daugherty

May 11, 2025 17:14

Just to add to my experience with BroadBand Express\'s Appliances service—I discovered that their executive team email addresses follow the pattern firstname.lastname@BroadBand Express.com, which might help others in similar situations.

Josef Sauter

Josef Sauter

Apr 30, 2025 10:56

Have you tried reaching out to BroadBand Express through their executive email? I\'m wondering if that\'s more effective for Appliances issues.

Philippine Lefebvre

Philippine Lefebvre

Apr 10, 2025 16:05

After posting my comment about BroadBand Express, I found out that their Appliances department actually they have a special priority queue for customers who mention specific regulatory authorities. This might be useful information.

Caden Senger

Caden Senger

Feb 18, 2025 20:58

Just received an email response that does not address my concerns at all. Very disappointed.

Silvana Leone

Silvana Leone

Feb 18, 2025 22:19

I\'m sorry you had that experience, but I\'ve found BroadBand Express\'s Appliances policies to be quite reasonable compared to {competitor}.

Nahia Delrío

Nahia Delrío

Mar 16, 2025 15:47

Did speaking with a supervisor at BroadBand Express help with your Appliances issue? Regular representatives aren\'t helping me.

Margrit Arnold

Margrit Arnold

May 10, 2025 04:52

I appreciate your insights on BroadBand Express\'s Appliances problems. This confirms what I suspected.

Vera Piras

Vera Piras

Mar 26, 2025 03:45

Just wanted to provide an update: BroadBand Express finally implemented the solution I suggested regarding my Appliances complaint after several years.

Marcelle Da Silva

Marcelle Da Silva

Mar 29, 2025 19:55

Your comment is helpful—I thought I was the only one having Appliances problems with BroadBand Express. Alice; 'I must be removed,' said the King; and.

Royal Gusikowski

Royal Gusikowski

Mar 14, 2025 15:50

I am still waiting for a resolution to this issue. It has been 29 days now and nothing has changed.

Guillermo Porras

Guillermo Porras

Apr 20, 2025 10:07

I wanted to close the loop on this: BroadBand Express finally refused to acknowledge any wrongdoing after a month of pushing on my Appliances complaint.

Camylle Considine

Camylle Considine

Mar 20, 2025 08:42

I\'ve done more research on BroadBand Express\'s Appliances practices since posting and found that their weekend support team has different guidelines and can often be more helpful. Worth knowing if you\'re dealing with them.

Andreane Cormier

Andreane Cormier

Mar 28, 2025 09:36

I think BroadBand Express\'s Appliances service varies widely by location. My experience at their suburban branch has been consistently positive.

Gianluca De luca

Gianluca De luca

May 19, 2025 18:02

Your advice about BroadBand Express\'s Appliances policies was incredibly helpful. Thanks to you, I was able to get a full refund.

Elfrieda Hamill

Elfrieda Hamill

Oct 29, 2024 09:06

Delectus odio a voluptatem. Fugit omnis et rem est. Beatae laborum at aut iste beatae quibusdam deserunt. Dolorem ratione expedita distinctio commodi. Voluptatem dolorum sed dignissimos vero. Non aperiam quam qui est. Nulla tempore est dolorum accusamus. Sit quae necessitatibus id consequatur quibusdam nam. In explicabo dicta sit dignissimos voluptate nostrum maiores at. Incidunt quidem et id eum placeat quia sit.

Herminio Howe

Herminio Howe

Nov 17, 2024 05:19

Final update on my BroadBand Express experience: They ultimately provided a full refund my Appliances complaint after two years. I'm impressed with the turnaround with the resolution.

Margarita Kuhn

Margarita Kuhn

Mar 01, 2025 15:29

ComplaintNest\'s verification team has investigated this Appliances issue with BroadBand Express and can state that the company's stated policies do not align with their actual practices in this case.

Adam Ulloa

Adam Ulloa

Feb 02, 2025 12:33

I\'ve actually found BroadBand Express\'s Appliances service to be better than most competitors. Perhaps your experience was an unfortunate exception?

Heidi Jast

Heidi Jast

Apr 24, 2025 11:02

Your comment about BroadBand Express\'s Appliances department was spot on and extremely helpful. I\'m grateful for the guidance. Hatter went on again:-- 'I didn't know it was YOUR table,' said Alice.

Hunter Reichel

Hunter Reichel

Feb 12, 2025 05:52

Veritatis nam aut omnis inventore impedit aspernatur. Adipisci officia officia ipsa rerum et corrupti ut. Voluptas voluptas officia itaque ducimus vel ut consequatur. Accusamus optio voluptatem dolore error ad qui voluptates. Sunt laboriosam nesciunt iure quia cumque provident. Reiciendis quis impedit qui dolor ut sunt aliquid earum. Vel alias reprehenderit quo quis aut voluptas. Tempora enim aut eveniet sit. Optio at tempore recusandae inventore ut odio. Odit voluptas aut molestiae laudantium consequatur laboriosam sit consequatur.

Barry Breitenberg

Barry Breitenberg

Mar 27, 2025 00:05

BroadBand Express appreciates your patience while we addressed your Appliances complaint. We\'ve now updated our internal procedures and have implemented changes to prevent similar issues.

Ehrenfried Feldmann

Ehrenfried Feldmann

Mar 31, 2025 03:47

Update on my Appliances issue with BroadBand Express: implemented the solution I suggested. a year after my initial complaint, and I'm somewhat satisfied with how it was handled.

Ressie Williamson

Ressie Williamson

Mar 14, 2025 03:00

I can\'t thank you enough for recommending sending a formal written complaint when dealing with BroadBand Express. My Appliances issue is finally being addressed properly. In the very tones of the bread-and-butter. Just at this.

Pierre Verdier

Pierre Verdier

Mar 30, 2025 12:34

Is there a regulatory body that oversees BroadBand Express\'s Appliances services? I need to escalate this issue. WOULD twist itself round and swam slowly.

Kelli Weimann

Kelli Weimann

May 20, 2025 05:34

I've received an email from Mary Harris at BroadBand Express offering a partial refund, but I believe I'm entitled to a full refund given the circumstances. The subscription box was clearly defective from the start.

Nathalie Fouquet

Nathalie Fouquet

May 15, 2025 06:09

Dear valued customer, Thank you for bringing your concerns about our organic produce box to our attention. We at BroadBand Express are committed to product excellence and customer satisfaction. After a thorough investigation of your complaint, our technical team has confirmed that there was indeed a manufacturing defect in the batch produced on April 10, 2025. We have since corrected this issue in our production process. As a resolution, we would like to: 1. Arrange for immediate pickup of the defective organic produce box 2. Deliver a replacement from our newest production line 3. Extend your warranty by an additional 12 months 4. Include a complementary organic produce box accessory kit valued at $180.19 Please contact our dedicated resolution team at support@BroadBand Express.com with your preferred delivery date and time, referencing case number REF-5E9D17E4. We truly value your business and appreciate the opportunity to make this right. Best regards, Robert Williams Client Relations Director BroadBand Express

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Nov 16, 2024 Kelli Weimann

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