Frustrated with Hearty Bites Essentials Makassar Inc.'s lack of response

I want to report a serious concern with Hearty Bites Essentials Makassar Inc.'s account that I purchased on January 4, 1975 from your North Rosaleestad, New Mexico store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Noemi U., but my issue remains unresolved.

I want to report a serious concern with Hearty Bites Essentials Makassar Inc.'s account that I purchased on January 4, 1975 from your North Rosaleestad, New Mexico store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Noemi U., but my issue remains unresolved.