Unsatisfactory resolution from Urban Shop
Online Shopping
Verified
Submitted
Feb 17, 2025
Complaint Details
I'm writing to complain about the maintenance program I received from Urban Shop. After paying $113.20 for device, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Kristian U., but have not received a satisfactory resolution.
832 views
|
0 comments
|
Feb 17, 2025 08:03
Complaint Status
Submitted
Submitted
Verified
In Progress
Resolved
AI Verification
This complaint has been verified by our AI system.
Legal Acknowledgment
The complainant has provided legal acknowledgment.
Complaint Timeline
2 EventsComplaint Submitted
SubmittedComplaint submitted
Feb 17, 2025
Leonora Bergnaum
AI Verification
Ai verifiedComplaint verified
May 26, 2025
System