Homes of Prestige failed to honor their commitment

I want to report a serious concern with Homes of Prestige's subscription that I purchased on November 12, 2015 from your Faytown, Louisiana store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Ladarius S., but my issue remains unresolved.

I want to report a serious concern with Homes of Prestige's subscription that I purchased on November 12, 2015 from your Faytown, Louisiana store. The product has had repeated billing errors despite being advertised as high quality. I've contacted customer service three times and spoken to Ladarius S., but my issue remains unresolved.