Unresolved issue with Solicitor Services of Precise Nizhny Novgorod Corp. product

I am writing regarding order #ORD-6154-RWE-5715 placed with Solicitor Services of Precise Nizhny Novgorod Corp. on December 6, 2023. I paid $945.88 for package, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Austen L. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-6154-RWE-5715 placed with Solicitor Services of Precise Nizhny Novgorod Corp. on December 6, 2023. I paid $945.88 for package, but when it arrived, I discovered found unauthorized charges. I've made numerous attempts to contact customer service, but Austen L. and other representatives have not been helpful in resolving this matter.