Data loss incident with NanoSoft Computing Oshawa service

I am writing regarding order #ORD-9138-IYW-7947 placed with NanoSoft Computing Oshawa on March 16, 1992. I paid $187.20 for product, but when it arrived, I discovered had my warranty claim denied unfairly. I've made numerous attempts to contact customer service, but Everardo Y. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-9138-IYW-7947 placed with NanoSoft Computing Oshawa on March 16, 1992. I paid $187.20 for product, but when it arrived, I discovered had my warranty claim denied unfairly. I've made numerous attempts to contact customer service, but Everardo Y. and other representatives have not been helpful in resolving this matter.