Web-App tech support failed to resolve issue

I want to report a serious concern with Web-App's software that I purchased on February 16, 1978 from your Cristville, Washington store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Sydney Q., but my issue remains unresolved.

I want to report a serious concern with Web-App's software that I purchased on February 16, 1978 from your Cristville, Washington store. The product has experienced frequent disconnections despite being advertised as high quality. I've contacted customer service three times and spoken to Sydney Q., but my issue remains unresolved.