Poor customer service experience with The Select Fare

I want to report a serious concern with The Select Fare's software that I purchased on August 18, 1996 from your Rafaelbury, Maryland store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Jackie S., but my issue remains unresolved.

I want to report a serious concern with The Select Fare's software that I purchased on August 18, 1996 from your Rafaelbury, Maryland store. The product has received incorrect information despite being advertised as high quality. I've contacted customer service three times and spoken to Jackie S., but my issue remains unresolved.