Billing dispute with Harmony Physicians Services

I am writing regarding order #ORD-4608-NNN-5124 placed with Harmony Physicians Services on February 5, 1973. I paid $460.17 for platform, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Amelia G. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-4608-NNN-5124 placed with Harmony Physicians Services on February 5, 1973. I paid $460.17 for platform, but when it arrived, I discovered was promised features that don't exist. I've made numerous attempts to contact customer service, but Amelia G. and other representatives have not been helpful in resolving this matter.