Unsatisfactory resolution from Life Institute Corp.

On February 12, 1999, I signed up for Life Institute Corp.'s exchange program at their Lilyport, Wyoming location. I was told that the service would include software, but after paying $428.20, I discovered this wasn't the case. When I called to resolve this, Ken F. was unhelpful and refused to address my concerns.

On February 12, 1999, I signed up for Life Institute Corp.'s exchange program at their Lilyport, Wyoming location. I was told that the service would include software, but after paying $428.20, I discovered this wasn't the case. When I called to resolve this, Ken F. was unhelpful and refused to address my concerns.