The Well Living Network Group failed to honor their commitment

I'm writing to complain about the return process I received from The Well Living Network Group. After paying $993.78 for item, I found that it couldn't access my account. I've tried resolving this with your customer service team multiple times, including speaking with Tiffany W., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from The Well Living Network Group. After paying $993.78 for item, I found that it couldn't access my account. I've tried resolving this with your customer service team multiple times, including speaking with Tiffany W., but have not received a satisfactory resolution.