Billing dispute with Golden Land

I'm writing to complain about the exchange program I received from Golden Land. After paying $181.88 for plan, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Hazel D., but have not received a satisfactory resolution.

I'm writing to complain about the exchange program I received from Golden Land. After paying $181.88 for plan, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Hazel D., but have not received a satisfactory resolution.