Misleading advertising by Abode of Prime Incheon

I'm writing to complain about the repair service I received from Abode of Prime Incheon. After paying $620.52 for application, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Caleb C., but have not received a satisfactory resolution.

I'm writing to complain about the repair service I received from Abode of Prime Incheon. After paying $620.52 for application, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Caleb C., but have not received a satisfactory resolution.