Quality issues with Fusion Interfaces Punggol Ltd. product

I am writing regarding order #ORD-5676-TRU-9262 placed with Fusion Interfaces Punggol Ltd. on December 5, 1976. I paid $387.47 for product, but when it arrived, I discovered couldn't access my account. I've made numerous attempts to contact customer service, but Abraham P. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-5676-TRU-9262 placed with Fusion Interfaces Punggol Ltd. on December 5, 1976. I paid $387.47 for product, but when it arrived, I discovered couldn't access my account. I've made numerous attempts to contact customer service, but Abraham P. and other representatives have not been helpful in resolving this matter.