Frustrated with The Health Living Team's lack of response

I want to report a serious concern with The Health Living Team's gadget that I purchased on April 3, 1993 from your New Bethany, New Mexico store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Tristian C., but my issue remains unresolved.

I want to report a serious concern with The Health Living Team's gadget that I purchased on April 3, 1993 from your New Bethany, New Mexico store. The product has arrived significantly late despite being advertised as high quality. I've contacted customer service three times and spoken to Tristian C., but my issue remains unresolved.