Delayed delivery from Secure-Wave

I want to report a serious concern with Secure-Wave's subscription that I purchased on October 16, 1972 from your DuBuqueburgh, Delaware store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Anjali K., but my issue remains unresolved.

I want to report a serious concern with Secure-Wave's subscription that I purchased on October 16, 1972 from your DuBuqueburgh, Delaware store. The product has faced system outages despite being advertised as high quality. I've contacted customer service three times and spoken to Anjali K., but my issue remains unresolved.