Quality issues with The Vital Physicians Network product

I'm writing to complain about the exchange program I received from The Vital Physicians Network. After paying $786.59 for product, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Effie W., but have not received a satisfactory resolution.

I'm writing to complain about the exchange program I received from The Vital Physicians Network. After paying $786.59 for product, I found that it doesn't work as advertised. I've tried resolving this with your customer service team multiple times, including speaking with Effie W., but have not received a satisfactory resolution.