Choice Housing failed to honor their commitment

I'm writing to complain about the return process I received from Choice Housing. After paying $689.58 for application, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Annette T., but have not received a satisfactory resolution.

I'm writing to complain about the return process I received from Choice Housing. After paying $689.58 for application, I found that it arrived significantly late. I've tried resolving this with your customer service team multiple times, including speaking with Annette T., but have not received a satisfactory resolution.