Warranty claim denied by Integrated Hospital Services Cardiff

I want to report a serious concern with Integrated Hospital Services Cardiff's product that I purchased on September 2, 2002 from your Vonshire, Wyoming store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Polly U., but my issue remains unresolved.

I want to report a serious concern with Integrated Hospital Services Cardiff's product that I purchased on September 2, 2002 from your Vonshire, Wyoming store. The product has discovered hidden fees despite being advertised as high quality. I've contacted customer service three times and spoken to Polly U., but my issue remains unresolved.