Billing discrepancy with Wellness Specialists Ningbo medical center

I want to report a serious concern with Wellness Specialists Ningbo's equipment that I purchased on May 22, 1988 from your New Wilberton, Hawaii store. The product has was promised features that don't exist despite being advertised as high quality. I've contacted customer service three times and spoken to Erna G., but my issue remains unresolved.

I want to report a serious concern with Wellness Specialists Ningbo's equipment that I purchased on May 22, 1988 from your New Wilberton, Hawaii store. The product has was promised features that don't exist despite being advertised as high quality. I've contacted customer service three times and spoken to Erna G., but my issue remains unresolved.