Quality issues with Superior Housing product

I am writing regarding order #ORD-9340-DIZ-6719 placed with Superior Housing on October 22, 2008. I paid $934.89 for software, but when it arrived, I discovered stopped working after two weeks. I've made numerous attempts to contact customer service, but Alexandra G. and other representatives have not been helpful in resolving this matter.

I am writing regarding order #ORD-9340-DIZ-6719 placed with Superior Housing on October 22, 2008. I paid $934.89 for software, but when it arrived, I discovered stopped working after two weeks. I've made numerous attempts to contact customer service, but Alexandra G. and other representatives have not been helpful in resolving this matter.